Refund Policy
How Refunds Work
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not.
If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Refund Method
Approved refunds are issued back to your original payment method used at checkout. We are unable to issue refunds to a different card, account, or payment method.
Haven't Received Your Refund?
If more than 15 business days have passed since we've approved your return, please contact us at info@scentation.com.au
Related Policy
Refunds are only issued for returns that meet our eligibility requirements. To learn how to start a return, what items qualify, and our 14-day return window, please refer to our Return Policy.
Questions About Your Refund
If you have any questions about the status of your refund, reach out to us at info@scentation.com.au
Scentation Pty Ltd
91 Catherine Street, Morley, WA 6062, Australia
